Shipping
Orders are typically processed within 2–4 business days. Enjoy FREE standard shipping on orders over $100. Local pickup is also available at our Hillcrest and Downtown Rochester locations.
Order Changes & Cancellations
Cancellation requests must be submitted by email within 2 hours of placing your order. Please email shop@bladestoballet.com with your order number and the subject line “Order Cancellation Request.”
Messages sent through Instagram, Facebook, or other social media platforms are not accepted as cancellation requests. We cannot guarantee that requests received after the 2-hour window will be honored.
Once an order has been processed or shipped, it cannot be changed or canceled.
Returns
Eligible items may be returned within 14 days of delivery for store credit only. Items must be unworn, unwashed, and in original condition with tags attached.
Customers are responsible for return shipping costs. Final sale merchandise, jewelry, hair accessories, and other excluded items are not eligible for return.
For complete details, please review our Shipping Policy and Return Policy
